1. Registration:

- Click on the ''Become a Seller'' button.

-Complete the registration process, which includes email verification and filling out basic information

-Once registered, sellers can log into the system.

2. Creating a Gig:

-Sellers can create a service listing (called a 'gig') by clicking on 'Create a New Gig'

-The process is simple and requires providing service details step-by-step

- Sellers can also verify their identity via LinkedIn, which improves their credibility and affects their ranking on the platform

3. Seller Categories:

There are three types of sellers:

- Microsoft Partner

-Independent Professional

-Recruitment Agency

Independent professionals can create gigs for free, but Microsoft Partners and Recruitment Agencies need to pay a $300 annual subscription fee. After paying, they can create unlimited gigs.

4. Payment Setup:

-Link Stripe or PayPal (based on country).

- Two options are available: Stripe and PayPal.

- Depending on their country, sellers will see available options. For example, if Stripe isn'tsupported in their region, only PayPal will be shown.

- Once connected, sellers are ready to operate

- They can also update or edit their gigs at any time.

1. Browsing Gigs:

- Even without logging in, buyers can view available gigs

2. Booking a Service:

- To make a purchase, buyers need to sign up or log in.

- They can click on any gig to view its details.

- By clicking the 'Book Me' button, they're taken to a booking form.

3. Booking Form:

- Buyers provide details like preferred date, time, and a video call link (Google Meet, Zoom, or Microsoft Teams).

- After submitting the form and completing the payment, the booking is confirmed.

- Both buyer and seller receive an email notification.

4. Rescheduling:

- If needed, either party can send a time change request.

- The other party can accept or reject this request.

5. Completing the Booking:

- Buyers can mark the booking as complete at any time.

- If they don't, it will be automatically marked as complete after 4 days.

6. Refunds:

- For more information, buyers can refer to the platform's Refund Policy.

7. Ratings and Reviews:

- After the service is delivered, the buyer can rate and review the seller.

- This feedback directly affects the seller's ranking on the marketplace.